If you are a Subcontractor, you may need to purchase licenses before inviting workers.
Please confirm with the General Contractor if you are not sure or have issues inviting workers. As you should not purchase licenses if you are not prompted to do so by the General Contractor.
**If you are a General Contractor, please reach out to your account manager or our support team if you need additional licenses. Please do not purchase from within the application.
Note: You may send an invitation to a worker/user but if the project does not have enough licenses, the worker will not be able to accept the invitation till more licenses are added. Please ensure you or your General Contractor has enough licenses before you invite workers. Users will receive an error otherwise: "Unable to issue a license, please contact your administrator".
- Go to Licenses in the left-side navigation.
- Please click on the +License button.
- Now you can enter the number of licenses you wish to purchase.
- You will then be asked to enter your Credit Card details.
- I receipt will be set to the email of the account that is making the purchase.
When the transaction is complete you can check your remaining balance at any time by clicking the License button on the left side again and you will see your balance.