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  1. GoContractor Help Center
  2. Frequently Asked Questions
  3. Troubleshooting

Troubleshooting

Some common issues and concerns user may have and how to resolve them

  • Failed GoContractor Registration or Login Attempts
  • Review Camera Settings for Identity Capture
  • Completed orientations/courses still show up as incomplete?
  • I'm having trouble uploading documents
  • I don't have the information being requested in the orientation, What do I do?
  • Merge GoContractor User Profiles
  • What does the user status mean?
  • How do I clean my browser cache for GoContractor?
  • Can I accept an invitation if I'm not ready to complete the orientation?
  • Will I have to start my orientation over if I leave before finishing?

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