Troubleshooting
Some common issues and concerns user may have and how to resolve them
- Review Camera Settings for Identity Capture
- Completed orientations/courses still show up as incomplete?
- I'm having trouble uploading documents
- I don't have the information being requested in the orientation, What do I do?
- Merge GoContractor User Accounts into one
- What does the user status mean?
- How do I clean my browser cache for GoContractor?
- Can I accept an invitation if I'm not ready to complete the orientation?
- Will I have to start my orientation over if I leave before finishing?