Have a worker who completed their course in person or in a different location previously? Manually mark their course as passed in GoContractor
If you have workers that have completed a course in person, or potentially in a different location, then you're able to manually mark their course as passed in GoContractor.
The feature must be enabled for the account. Please email support@gocontractor.com to ask to enable it.
Can I still get a cert for the worker?
Unfortunately not. The system will not recognise the worker took the course inside of the platform, and thus the system will not generate a certificate for them. But the system will recognize the admin vouching for the worker as having completed and understood the course, which allows the worker's compliance status to be reflected accordingly.
Note: The project's qualification may have other requirements outside of the course that need to be completed before the entire qualification is marked as complete on the worker's profile.
How to Mark a Worker's Course as Passed
1. Click the 'Workers' tab
2. Click the filter icon in the top right, then search for the worker using either their name, email address, or phone number
3. Click on the worker to access their profile
4. Click 'Fix Now' on the incomplete project qualification
5. Click on the incomplete course requirement on the left-hand side
6. Click 'Mark as Passed'
8. Click 'Finish'